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Onboarding Checklist (Canada & Australia)
Onboarding Checklist (Canada & Australia)

Get started today with Xplor Studio!

Maria avatar
Written by Maria
Updated over 2 years ago

New to Xplor Studio and don't know where to start? We've created a checklist to help you navigate creating your account!

We recommend completing Steps 1-4 first. This will ensure your account is built! These steps will have your overall profile/settings created, packages/classes built, and your Studio schedule created. Step 5 is when you will add clients to your Studio. Please note, that when you add clients to your studio and give them access to book classes, they can book immediately.

Our goal is to make sure you are comfortable with the platform and feel confident with your setup. Alright, let's get started! (feel free to print this list or keep this list up as a reference)


Onboarding Checklist!

Step 1: Settings (roughly 15 min)

  • Account - Fill out your Account information - address, timezone, etc

  • Branding - Upload your personalized business logo, color branding, etc

  • Member Area - turn on available features, waivers (which can include a required digital signature), questionnaires, etc

  • Stripe Payments - skip this until you are ready to launch your account and get paid! Connecting with Stripe requires a paid subscription to Studio. But once you connect to Stripe, you can get paid by your Members. The timeline depends on you and your business.

  • Invoicing - what data do you want to include on the invoice, tax info, etc

  • Notifications, Template, and Other - we recommend reviewing these tabs but coming back to fill everything in.

Step 2: Services (roughly 20 min)

**If you are migrating over from a different platform, review the import steps here.

  • Add Packages - Create your packages which are a set of classes or appointments you can sell.

  • Add Membership - Create your memberships - you can define your own duration/term of classes or appointments to sell.

  • Add Retail - If you are interested in selling items - you can add shirts, protein, etc, that you sell at your Studio. Members can buy any of these items on the browser or the app!

Step 3: Classes & Appointments (roughly 20 min)

  • Create Class Template(s) -this is the first step in setting up your class schedule. Go ahead and create your Classes first. Here you will list duration, frequency, class limit, etc!

  • Create Appointment Template(s) - the first step in setting up your appointment schedule. Go ahead and create what appointments you want to make available for Members.

  • Add Classes to your schedule - finally, you can create your full schedule. This is what members will see as well.

Step 4: Add Staff (roughly 5-10 min)

Step 5: Add Members (roughly 10-15 min)

  • Add Members - you can add members manually or bulk upload through a CSV file to save time!

  • Click here to see a quick video of the Member Experience through a browser.

Step 6: Additional Settings


The following steps are additional features we recommend you check out! Not mandatory to review, but we do highly recommend it!

Step 7: Integrations (Optional)

Step 8: Messaging/ Chat Feature (Optional)

*We highly recommend checking this feature out to see if it could help your business.

  • Add Assessments - learn all about tracking data for your clients

  • Add Workout Plans - send workouts to your clients remotely

  • Add Nutrition - create a nutrition plan for your clients


Any questions? Reach out to our Support Team at Support@studio.xplortechnologies.com

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