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How do I cancel a class?
Daniel Freire avatar
Written by Daniel Freire
Updated over 2 years ago

If you need to cancel one of your classes in the system, the process is easy.

Head to your Schedule > Click the class you are canceling > Click Manage. The system allows you to choose if you are sending an email cancellation notice to booked members with a check box. Below the checkbox, you will need to put in a cancelation reason if you are notifying members.

From here you have 2 options for how to cancel.

The first is Cancel + future recurring classes which will cancel this class and the rest of the recurring classes connected to it but the canceled class will still appear on the schedule for that day. Below that is the option to Cancel & remove + future recurring which does the same thing but removes all of the classes from the schedule.

The second option is to Cancel class which will only cancel this instance instead of all recurring instances. The option to Cancel & remove does appear below it which will remove it from your schedule entirely.

Once you have selected your option, the system is going to ensure you want to cancel once more which you can click through to cancel the class. Canceled classes that were not removed will be grayed and crossed out like the example below.

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