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How does a customer sign up for an event?
How does a customer sign up for an event?
Daniel Freire avatar
Written by Daniel Freire
Updated over 2 years ago

For someone to sign up for an event, they will need to go to the landing page we provide for the event.

On that page, they will click Register which will open a window where they can log in with their existing Studio/Triib account or click to register as a guest.

If there are multiple ticket types, they will choose which they would like to purchase. From there, they will need to fill out the registration form. If they are a member, the form will populate with anything they have in their account. If you have included Merchandise and Donations when setting up, this is where they will be able to make those choices.

After Saving and Continuing, they will need to complete the waiver if you have enabled that before moving on to the final step.

The third and final step is adding a card for payment. We don’t autofill in their credit card even if it is saved for security purposes. Once they have added a card, they will see a confirmation of registration screen and the option to add the event to their Google Calendar.

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