Yes, as long as the email address that was manually uploaded for the contact is the EXACT SAME as the email address that is used to create a profile within the Booking Platform, the two accounts will be combined into a singular BrandBot Contact so that purchases, reservations, etc. from the Booking Platform can be tracked on the Contact's Timeline within BrandBot.
If a Contact is manually uploaded into BrandBot and then later on they make a profile in the booking platform with the same email address, will the profiles be combined in BrandBot?
Written by Daniel Freire