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Is there a way to mark a read SMS as unread if it’s accidentally opened?

Daniel Freire avatar
Written by Daniel Freire
Updated over 2 years ago

No. If a team member accidentally clicks on an SMS text message and wants to mark it back as an unread message (so they can respond later), they can use the following workaround: Create New > Task > assign it to the user.

Image 2022-01-04 at 10.10.38 AM
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