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When a client cancels their booking, does the system notify anyone?
When a client cancels their booking, does the system notify anyone?
Daniel Freire avatar
Written by Daniel Freire
Updated over 2 years ago

With Studio, coaches have the ability to be notified when a customer cancels a reservation in the system.

This can be enabled by going to Settings > Notifications > Email Reminders > Online Booking Notifications. Enable "Email these recipients when a member cancels a class online" then click the drop down to decide which staff members should be notified.

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