Clearent has certain requirements to verify your identity when you create a Clearent Merchant Account through Xplor Studio. It's important that the information you enter into Clearent exactly matches that on your tax and government-issued identification documents. If your information isn't entered accurately, your account may become disabled.
*Note: You should receive an email from Clearent if you need to upload additional requirements.
Basic Information that is required when creating a Clearent Merchant Account:
Individual/Owner Information:
Legal first/last name
DOB
SSN
Ownership Status
Address
Company Information:
Business Name
EIN
DBA
Address
Verification Documents
In order for Clearent to verify your account, you may need to upload documents that validate your personal and business information. The information you enter for Personal and Company must exactly match what is listed on the verification documents you provide. These verification documents will vary by country.
Document requirements:
Documents must be uploaded in full color (i.e. no black-and-white scans)
Documents must be clear and large enough to read
Photocopies of identity documents are not acceptable
Documents must be valid and not expired
Complete documents must be uploaded. A complete document is defined as:
Documents can be uploaded in .png or .jpg format (photos and color scans acceptable)
Acceptable forms of individual/owner identification in the US
Passport
Passport card
Driver license — scans of front and back are required
State issued ID card
Resident permit ID / U.S. Green Card
Border crossing card
Child ID card
NYC card
U.S. visa card
Birth Certificate
Acceptable forms of legal entity verification in the US
IRS Letter 147C
IRS SS-4 confirmation letter