To refund a member, you will need to head to Members and find the member. You can refund for credit cards/ACH payments as well as cash and others as well which are listed below.
To Refund a CC/ACH Payment:
From Members:
Go to Members > Search for Member
Click Finances > Payments
Click Edit Payment
Click Refund
Enter the amount to be refunded & save
From Finances:
Go to Finances > Payments
Click Filter & Search for Member
Click Edit Payment
Click Refund
Enter the amount to be refunded & save
To Refund a Cash Payment or other payment methods:
From Members:
Go to Members > Search for Member
Click Finances > Payments
Click Edit Payment Amount
Click Save
From Finances:
Click Finances > Payments
Click Filter & Search for Member
Click Edit Payment Amount
Click Save