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How do I cancel my Xplor Studio account?
How do I cancel my Xplor Studio account?
Daniel Freire avatar
Written by Daniel Freire
Updated over 2 years ago

*Note: This cancellation information is for gym owners who have an account with Studio. If you are a member looking to cancel your account, please contact your gym directly as Studio cannot cancel your membership.

On the Starter plan for Xplor Studio, we will need a 30-day cancellation notice. If you are signed up for the Grow package, you are on a year commitment and can cancel after that time.

To cancel your account, please log in to your admin portal and go to Plans & Billing and click "Cancel Account" in the top right corner.

If you change your mind, you can reactivate your account at any time.


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