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What happens when a member disputes a charge?
What happens when a member disputes a charge?
Daniel Freire avatar
Written by Daniel Freire
Updated over 3 years ago

When a member disputes a charge, the bank immediately withdraws the amount from your Stripe account to refund the customer. If your Stripe account balance is less than the amount to refund, the funds will be pulled from the bank account you have linked to Stripe.

In the event a dispute is lost or not fought, the funds remain withdrawn from your account and you will be charged the $15 dispute fee.


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How to Fight a Disputed Charge

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